OH Administrator

We’re looking for an OH Administrator to join our Occupational Health team in Aberdeen, on a full-time permanent basis. The role is based on-site in Aberdeen, working Monday-Friday during office hours.

As an OH Administrator you will play a vital role in coordinating and maintaining clinicians' diaries, handling calls from clients and patients, producing reports and statistics, and supporting various administrative tasks within the organisation. The role contributes to the smooth operation of our medical services, ensuring excellent service delivery to our clients.

This is an exciting, fast-paced opportunity, that will see you play a key role in a multi-disciplinary team. Previous experience of working within an administrative function in occupational health would be highly advantageous, but not required.

What you will do:

• Coordinate and maintain clinicians' diaries, ensuring efficient scheduling and allocation of appointments, visits, and medevacs.
• Utilise the OH booking system to manage and update clinician diaries, ensuring accurate and up-to-date information.
• Handle incoming calls from clients and patients, providing professional and courteous assistance, and directing calls to the appropriate personnel.
• Assist with general administrative duties such as data entry, filing, and record-keeping, ensuring accuracy and confidentiality.
• Coordinate medevacs, liaising with relevant parties to ensure prompt and efficient medical evacuation procedures.
• Prepare and send reports to clients, adhering to company protocols and maintaining confidentiality.
• Coordinate offsite visits by clinicians, arranging travel, accommodation, and any necessary logistics in collaboration with the team.

About you:

• You will have an excellent knowledge of all Microsoft software, including Outlook, Word, and Excel.
• Previous customer service experience, with a desire to deliver an outstanding customer experience.
• Excellent time management, interpersonal and communication skills.
• Hold the ability to prioritise and manage workload effectively.
• Previous experience within an administrative function.

• Private Medical Insurance
• Company Pension Scheme
• Enhanced Annual Leave
• Parental Leave (Various) 
• Onsite Parking
• Employee Assistance Programme (for health, wellbeing and financial assistance)
• Company Sick pay scheme
• Enhanced Maternity leave
• Family and Friends discount on TAC Services

At TAC Healthcare, our vision is to be the leading trusted provider, championing employer and employee health and wellbeing. We carry this forward through our mission - delivering accredited, technology-driven healthcare services with a holistic and innovative approach.

Underpinning everything we do are our core values, which guide how we work and how we engage with our clients, partners, and each other:

• Customer First, Always: Every role, every decision, every action is driven by our commitment to our customers. We put their interests first, ensuring our work always makes a real difference.
• Challenge Yourself to Grow: We embrace continuous learning, encourage fresh thinking, and seek out opportunities to improve ourselves and our work.
• Shape the Future: We harness innovation and technology to redefine what’s possible, paving the way for a healthier, more accessible tomorrow.
• Build Trust with Transparency: We own our actions, communicate openly, and share both successes and challenges to foster genuine trust.
• Work with Respect: We celebrate diverse perspectives, treat everyone with dignity, and create an environment where everyone feels valued and heard.

These principles shape our culture and commitment to delivering high-quality, forward-thinking occupational health services - making healthcare better.