Account Manager

We’re looking for an Account Manager to join our Occupational Health team in Aberdeen, on a full-time permanent basis. The role is based at our Wellheads office, working Monday-Friday.

Account Managers within the TAC Healthcare Occupational Health team are key to our growth and success. As an Account Manager, you will play a pivotal role in supporting our external clients, providing a high quality, efficient, evidence-based service.

• Support the day-to-day management of client services within the Occupational Health department.
• Attend client contract meetings, to discuss contract planning, delivery, and activity.
• Report activity to clients monthly, or in line with contractual requirements.
• Plan and identify targeted upsell opportunities with the portfolio of accounts.  
• Establish and maintain effective communication and information systems within the Occupational health team and wider business.
• Support in the completion of audits for Occupational Health procedures, ensuring the required standards are met.
• Work closely with the Head of Operations to implement company objectives and departmental policies.

About you:

• Proven experience as an Account Manager within Occupational Health.
• Possess excellent time-management, communication, and organisation skills.
• Advanced knowledge of all Microsoft packages, including excel.
• Previous experience using OH software.
• Demonstrated ability to develop, maintain and close a pipeline of sales opportunities.
• Proven experience in developing engagement strategies and managing complex accounts.

At TAC Healthcare, our vision is to be the leading trusted provider, championing employer and employee health and wellbeing. We carry this forward through our mission - delivering accredited, technology-driven healthcare services with a holistic and innovative approach.

Underpinning everything we do are our core values, which guide how we work and how we engage with our clients, partners, and each other:

• Customer First, Always: Every role, every decision, every action is driven by our commitment to our customers. We put their interests first, ensuring our work always makes a real difference.
• Challenge Yourself to Grow: We embrace continuous learning, encourage fresh thinking, and seek out opportunities to improve ourselves and our work.
• Shape the Future: We harness innovation and technology to redefine what’s possible, paving the way for a healthier, more accessible tomorrow.
• Build Trust with Transparency: We own our actions, communicate openly, and share both successes and challenges to foster genuine trust.
• Work with Respect: We celebrate diverse perspectives, treat everyone with dignity, and create an environment where everyone feels valued and heard.

These principles shape our culture and commitment to delivering high-quality, forward-thinking occupational health services - making healthcare better.